A major part of my work at the moment, is working with and around VLEs, either by creating content and activities, or providing training to teachers or learning technologists in the effective use of the VLE. As part of my work in this area, I have identified that there are different steps to go through for the effective use of a VLE, which I have simplified into the following diagram, and which (I think) has huge significance strategically for organisations that are trying to get teachers in particular to make better (or at least more) use of the VLE.
The 4 steps are:
Many of the clients that I work for, hire me to design and create the various activities that form the backbone of a course on a VLE. The teachers then become skilled at managing these activities – e.g. pointing the students to quizzes at the appropriate times, moderating and encouraging forum based activities, providing constructive feedback for formative assessment activities etc. These teachers in the main are not involved in the design process, and certainly not the building/creating process.
Once a teacher has worked with and managed activities that has been created by someone else, they start to understand how such activities work, what the important ingredients are, and why and when the activities are used. They can then start to design new activities – this may be sketching out the ideas or concepts on paper, it may be creating source information in Word, PowerPoint or Excel – the information then goes to a learning technologist who turns their ideas and content into the actual activity.
The third step is the actual building or creating of the activities, i.e. using the VLE tools to actually create the books, quizzes, assignments, forums etc. from this content.
Once someone has become proficient at building activities, they can then start to repurpose existing content, and hand in hand with this, build content in a way that makes it easy to repurpose in the future (either by them or someone else).
Some organisations have a centralised learning technology team, which is great, as they can help teachers gradually work their way up through the steps. When a teacher is new to this area of work, the learning technology team can do the building for them, allowing the teacher to concentrate on managing and designing. Then as the teacher becomes more proficient, they may start to do some or all of the building, and later repurposing.
However, there are many organisations out there that don’t have such a support mechanism, or the team is too small to be able to effectively meet all the building and repurposing needs of the organisation, and this then forces steps 3 and 4 onto the teaching staff, often without them having worked through steps 1 and 2.
I don’t have a magical answer to this problem, as money is tight, and organisations cannot just create large support teams out of nowhere, but if we think about this 4 step model, and identify the necessity for teaching staff to work their way up it, it is possible to rethink a little about how we do things. I have worked with some organisations recently where I have been asked to come in and run training, where I have had a few hours to try and get teachers jumping straight into step 3, and without any central support for the staff once I leave at the end of the day. This is always going to be tough for those staff. What would be really good is, if there is a mechanism where staff can manage some existing content first, then design some basic activities which someone else creates for them, and then they receive the training in how to build/create content etc.
Within FE and HE at the moment, there are huge pushes to get people using learning technology more (and in many cases the VLE) – and what is very noticeable is the very different approaches that organisations offer in the way of support, and more significantly the different levels of understanding from the decision makers in these organisations.