The future of flexible learning requires flexible working

A couple of weeks ago in the UK, the clocks changed. Most people in the UK rejoice at the October clock change as they get an extra hour in bed on a Sunday morning. Personally I rejoiced as it meant I could get an extra hour of work done on the Sunday morning. I appreciate that this makes me sound either very sad, or an egotistical workaholic – but one of the beauties of my work is that I have the ability to work flexibly, and can therefore choose what hours I work. I regularly get up early and do a couple of hours of work before breakfast, even at weekends, but then I take time off during the day which is much more useful to me and my family life. The key here though is about choice. Most weeks I take at least one half day ‘off’ sometimes more, and I try not to work too much during school holidays, so have about 12 weeks holiday a year – yes my income is reduced significantly as a result, but that is all part of the choice process that comes with flexible learning. As part of my work I support many clients both within the UK and globally – and subsequently, I regularly have to work at unusual times to account for global time variations, again this is part of the flexibility that my work requires and I enjoy.

Image of someone working on a computer outside on a bench with a cup of coffeeSo – coming back to the title of this post. We have identified for many years the advantages that flexible learning brings to the learners, but we don’t appear to have caught up yet, that to truly support flexible learning, requires better flexible working from the teachers. I regularly speak with senior managers in organisations about things such as blended learning, and often discuss options such as providing tuition outside of normal working hours – but I am often given the excuse that ‘Teachers won’t want to work weekends or evenings’. This is clearly nonsense, as any teacher or former teacher (like myself) will tell you, that they have to work weekends and evenings anyway to keep up with the planning and marking, as part of their job. Some teachers would welcome the option to work outside of normal hours to formalise the work they are doing anyway at those times.

What the real problem is, that many parts of education are still stuck in the factory/office mentality of working 9 to 5, Monday to Friday. There is also an inherent and sad distrust, that if teachers were given more flexibility, they would somehow abuse this and not do the work (which is again nonsense) if they are not on the premises where they can be checked up on, these two issues are genuine barriers to organisations taking flexible learning seriously.

So – what do I propose? If a teacher is being expected to support a significant numbers of learners that are studying flexibly (by whichever means), I think that teacher should have one day a week where they have the option to not come into work on that day. In other words, the timetable is constructed such that, that teacher has no timetabled classes on that day, giving them the freedom to come in and work in the office, or stay at home and work, or do something totally different, and then work flexibly in the evening or at the weekend. I wouldn’t have any sort of ‘clocking in’ system – I would simply trust the teachers (who by default is already doing more hours in a week than they are paid for), for them to use their professional judgement, as to what needs doing, how much needs doing and by when.

If we take this model further – if an organisation sets up genuine hot-desking in an office (and I have worked at a college that has done this successfully) – you can get away with significantly smaller and more cost effective staff rooms, as you don’t need to provide a desk for every single person, only for that desk to be unused for about 70% of the week whilst they are teaching. Rather than sticking desktop computers onto the desks; you provide teachers with laptops, and have docking stations on the desks so they can use a proper mouse, keyboard and monitor when there. Get rid of the landline phones, and replace these with mobile phones for teachers (which I have blogged about previously – https://davefoord.wordpress.com/2014/06/19/if-you-are-serious-about-blended-learning-give-teachers-a-mobile-phone/)

This does require a major culture shift within organisations, and going back to the issue of choice, some teachers won’t want increased flexibility, which is fine, but for those that do – then now is the time to explore this way of working. If done well it will reduce costs, improve quality, keep teachers happier (which should reduce turn over rate of staff), and should increase the satisfaction of the learners.


Image Source: https://pixabay.com/en/laptop-notebook-work-keyboard-2443739/

Will blended learning end in tiers?

Regular followers of this blog, or my work in general, will be aware that blended learning is probably my main focus of work at the moment, and has been for the last few years. As I have conversations with people about blended learning both in FE and HE, I am starting to realise that a 2-tier approach to this area of work is forming, as I will try to explain here.

Image of a tiered cakeTier 1:

Within FE in particular, as a consequence of FELTAG, many providers are now starting to do more blended learning, but in most cases this is taking the form of taking existing face to face provision, and introducing bits of online, to create the blend. There is no problem with this approach per se, however quite often we are experiencing a simple replacement mechanism, where a face to face activity is replaced with an online activity.

Tier 2:

In contrast there are some providers across the spectrum, who rather than taking existing courses and replacing bits of it, are designing (or totally redesigning) courses as blended learning courses, to take the full advantages that Blended learning offers. This means that the face to face elements and the online elements are designed to both go hand in hand with the other (rather than one being a subservient bolt on of the other), and we aren’t just replacing face to face activities with electronic equivalents.

Conclusion

This second approach often requires reasonable up front investment, so is currently mainly in the realms of HE, private training, and (interestingly) some voluntary sector provides – but it is clear that the quality of these products is far greater than the tier 1 approach. In FE at the moment the tier 1 approach works best in the short term, as cheaper to develop, and many FE learners don’t have the skills and discipline to cope with the higher quality tier 2 type courses, but the problem that I foresee is it isn’t a case that people can start on tier 1, and then over time they gradually morph into tier 2 – in order to move from tier 1 to tier 2, there has to be a major shake up and redesign of the course, and I don’t think that people are aware of this.

This makes me wonder whether FE organisations (and to a lesser extent HE), as well as (or even instead of) trying to manage the mass migration that is taking place to force all courses to have some online bits in it – should they be prioritising a few key areas or courses, ideally the ones that they are strong in and have a good potential captive audiences for, and trying to get those to go for a tier 2 approach. Yes this requires an upfront investment, that is an issue – but is not doing this a risk that organisations will have a problem down the line that in four or five years, we will end up in a similar place to where we are now, trying to manage a mass migration from tier 1 to tier 2?

Image Source: Source: https://morguefile.com/p/846201

The importance of Leadership vs Management in FE when implementing #FELTAG

FELTAG (Further Education Learning Technology Action Group) has been around now for about three years, and in some areas there has been significant progress, in other areas the progress has been slower. One thing that has become apparent to me in my travels around the country and numerous organisations, is the ‘elephant in the room’ that is recognising the difference between leadership and management.

Leadership is about have vision, ideas and long term objectives; then inspiring people to follow those visions and ideas. A good leader will (usually) be an inspirational speaker/presenter, will be someone that is prepared to challenge the norm, and will seek new ways to achieve the goals they have set.

Management is about making sure that steps required to realise the vision and objectives are followed correctly. A good manager is someone that is organised, can break big problems down into more manageable steps, follows and applies protocols, and makes sure that things get done.

Image of a duck leading other ducks.
A leader, and many managers

So the skills and personality requirements of the two are completely different to each other – and herein lies the problem. Further Education in the UK is not very good at separating the two out. Quite often the principal (or equivalent) in an organisation, will be a ‘leader’ – but they will be supported by a SLT (Senior Leader Team) made up of managers. We then get managers making leadership decisions or leaders trying to manage projects – neither of which working well, due to the wrong personality types doing the wrong things. In larger organisations such as universities, or in the private sector – it is much clearer that some people are employed as leaders and some are employed as managers – but that clarity is lacked in FE, where the terms leadership and management are often used interchangeably to describe the same people.

From my perspective, I am often brought into organisations to run staff development in the area of blended learning. I always try to identify the organisations position, and then deliver a bespoke session based on this. Quite often the SLT has identified some totally arbitrary objective for all teaching teams e.g. they have to make 20% of their provision online. There is often no consideration of what that actually means, or why they are doing it, or what is in it for the teachers (or students). Sometimes it is obvious, that there isn’t a clear understanding of what the SLT want, which is problematic. In other situations, the SLT are clear what they want (or they think they are clear), but they haven’t articulated this down to the team leaders and teaching staff who have to implement this.

One of the things that I try to ascertain when working with clients, is ‘which model(s) of blended learning are you working towards?’, the response often being ‘blah blah 20% online blah blah’. There are many different models in which blended learning can be applied, and to be successful, the starting point for any organisation has to be identifying which model(s) are to be used for which situations (and a one size fits all/none approach isn’t a good model) – each subject area, and different courses within that subject area will have different ‘best’ models that they could use, but sadly I am often running training sessions for teachers, where they don’t know what model they are working towards, which makes the chances of success very remote.

And so back to the title of this post. I cannot pretend that I have a magic answer to this situation, but if there is a recognition that there is a difference between leadership and management – and the leaders do the leading and managers do the managing, then this is certainly a step forwards. From a blended learning perspective – the key is that the leaders have a clear long term vision for the organisation that they articulate well, and the managers have the autonomy and confidence to identify and implement the different models of blended learning in the teams that they support.

On the 6th December 2016, I am running a session titled ‘Effective development and management of blended learning‘ at EMFEC in Nottingham. A large part of the session will be looking at some of the different models of blended learning, and how the development of these can be strategically managed by an organisation.

How to trim a YouTube video and embed it into WordPress

Regular followers of my blog, will know that I have previously blogged about different ways of trimming or cropping YouTube videos to use in different situations, e.g:

Trimming videos can be really valuable, as often (in education) there may be a key message or element in a video, that we want to draw attention to, without having to show the entire video, so carefully selecting sections of the video can drastically improve the impact of using that video as a resource.

Up until recently, something that I couldn’t do was to get this to work in WordPress, I could only embed the whole video – however today I found out that I can do trim a video, if you follow these instructions exactly:

  1. Locate the video you want on YouTube.
  2. Under the video choose ‘Share’ and then ‘Embed’.
  3. Underneath the preview, there will be some tick boxes – make sure the one called ‘Show suggested videos when the video finishes‘ is unticked (this is really important).
  4. Copy the embed code that is above the preview.
  5. Go into your WordPress post, and into the HTML editor.
  6. Paste the copied embed code in the correct position.
  7. Preview your post.
  8. Go back to edit your post, and again into the HTML editor.
  9. The code that you pasted in, will have been changed, towards the end of it, locate the text rel=0.
  10. Immediately after rel=0 add &start=xxx&end=yyy (where xxx is the number of seconds you want the video to start at and yyy is the number of seconds you want the video to end at).
  11. Preview your post – if it works then publish.

So – if I have a video that I want to start at 2:35 and end at 3:15 – I convert these into seconds (2:35 = 155, 3:15 = 195) – and the end of the code will change from:

….?rel=0]

to

….?rel=0&start=155&end=195]

Below is an example of one of my YouTube videos, trimmed to start at 155 seconds and end at 195 seconds.

#FELTAG – buying or not buying resources conclusion

This is the 4th and last post in a series looking at the issue of should we buy off the shelf resources or produce resources in house. The previous posts have been:

  1. #FELTAG – to buy or not buy resources?
  2. #FELTAG – Considerations when buying off the shelf resources
  3. #FELTAG – Considerations if not buying off the shelf resources

My intention in this series is to provide the decision makers in organisations with ideas and considerations to help them make an informed decision in this area of work – a decision that is not easy or straight forward, yet the consequences of making the wrong decision are huge.

Every organisation is different, so there certainly isn’t a one size fits all answer. What is right for one, will be totally inappropriate for another, and when a decision is made it doesn’t have to be a blanket whole organisation decision, It may be that for certain teams it is better to produce resources in house; because they have the skill to do so, and the quality of the commercial options in that area isn’t great. Then other teams, may choose to buy all or some of their resources in.

It also isn’t necessary to buy all resources from the same provider – yes they may give you a huge discount for buying a full suite of resources across all subjects, and yes it would be easily technically and managerially to deal with one set rather than lots of sets – but if the resources for certain subjects within the suite aren’t good enough, then they either won’t be used, or will be used badly.

It may also be necessary to change tactic part way through, e.g. you may choose to produce resources in house for one particular course, but part way through you realise it is just too difficult and isn’t working, and you decide to buy in. Or you may choose to buy resources in – but once you have done so, you realise that you could do a better job in house, so you start to develop your own – which you then phase in as the bought ones become obsolete (e.g. at the end of the year on an annual subscription).

It is also imperative to shop around – don’t just jump straight into the ones that are endorsed by the awarding body – especially as some of the awarding bodies are also publishing companies – their endorsement is not always a sign of their real value and quality.

Whatever decisions are made – many factors have to be balanced as follows:

  • Financial – buying in and producing in house both cost money.
  • Quality – buying off the shelf, on the surface should be higher quality as far as resources go – but doesn’t mean the overall quality of the teaching and learning will be higher (just like buying really expensive glossy books, does not substitute quality teaching).
  • Time – Buying in is certainly the quicker option, but if the resources aren’t appropriate or don’t fit the organisations systems, learning how to use them effectively may take additional time.
  • CPD – producing resources in house, becomes part of the CPD process, so brings an additional benefit that you don’t get from buying in.
  • There is a lot out there for free – there is a huge amount of freely available materials and assets that can be used. So in some areas, buying off the shelf resources is relatively expensive, as you could easily produce something similar in house very cheaply. In other areas where there is less freely available content, buying resources is better value pound for pound.

Whatever choice is made – it mustn’t be rushed, it has to be balanced, and all relevant parties need to be involved in the decision making process. If the right decisions are made, it is possible to provide a really high quality and cost effective learning experience.

Image of a pair of balance scales
Balance

Whereas I welcome comments on my blog posts, please don’t use this blog post as a way to either promote or criticise any particular companies or products. Any such comments I will delete.

Image source: https://www.flickr.com/photos/julia_manzerova/4748112382/

#FELTAG – Considerations if not buying off the shelf resources

This is the 3rd post in a series on “FELTAG – To buy or not to buy resources“. In my last post, I looked at the advantages and disadvantages of buying off the shelf resources. In this post we will look at the advantages and disadvantages of not buying.

From a simplistic perspective, not buying resources is an easy option, as management can just ask teachers to do the extra work in their own time, at no extra cost to the organisation. Although this may seem a simple and convenient solution in this financially difficult time – the result will be low quality teaching and learning, teachers being off work ill, and many good teachers leaving the profession – none of which are good for the organisation long term.

Image of teachers creating resources
Teachers creating resources

If teachers are being expected to create new content, then some time or financial reward for them will need to be found for this to be truly successful – so we shouldn’t look at the ‘Not buying resources’ option as a cheaper solution (as it probably won’t be) – we should make the decision based on the quality aspects and strategic benefits.

Strategically – working with teachers to develop resources, is a very important element of upskilling them to being competent digitally capable practitioners. So any cost invested in the development of resources with or by teachers – isn’t just creating resources but is forming part of the CPD requirement for those staff – if we think about this issue from this perspective alone, financially this becomes much more attractive.

Other benefits are:

  1. Resources will be developed in line with your existing systems, infrastructure, house styles etc. so will ultimately become more embedded than buying off the shelf resources.
  2. Resources will be easier to adapt in line with changes to curricula, subject knowledge, or changes to the devices being used to consume the content.
  3. Resources won’t be as locked down, so will be easier to make more accessible, and adapt easier if required.
  4. Resources can be tailored to the specific location of the organisation – e.g. an organisation teaching catering, can make reference to their own training kitchen. Organisations teaching travel and tourism that are based near the sea, can use resources based on local resorts – this can make a huge difference to learners as they make the transition from fully face to face learning, to blended learning.
  5. With the right amount of support from learning technologists, and high quality staff development – it is possible for a good teacher with average levels of IT ability and a bit of time to generate adequate quality resources that would be comparable or even better than the commercial options (Many of the resources that I have developed with or for organisations are significantly better than the purchasable options).
  6. There are loads of free learning resources or assets out there in terms of OER (Open Education Resources), Creative Commons images, YouTube videos, iTunes courses etc. so creating resources, is not about building everything from scratch – it is about locating, and evaluating existing content – then bringing this together in a sensible way that supports the learner through the journey. If a teacher is creating their own content, I would argue that they should only be creating a maximum of 25% – the other 75% should be free external resources, or adaptations of existing resources used in classroom sessions.
  7. FELTAG is about a whole organisation approach to this area of work. By going down this route, the organisation as a whole will learn and develop and adapt as part of the journey.

Some of the disadvantages are:

  1. For this to be successful this needs to be effectively managed and resourced, which may mean organisations taking a long and hard look at themselves and deciding if they have the management ability to do this – and if they don’t, how do they change the personnel so they can.
  2. Developing resources takes time. When organisations were looking down the barrel of the gun trying to get things done by September 2015, time wasn’t a luxury at their disposal – the dropping of the 10% online being mandatory has given organisations more time (which I think is good) – but they still need to plan carefully, how and when and what order to develop courses. One option is for teachers to be given up front time to develop online resources/activities etc. before the course starts – another option is for the teacher to be given time as the course is running, and as long as they stay ahead of the students will be OK. Either way, you don’t often get things completely right the first time – you need to create something, use it with the learners, evaluate how it went, adapt accordingly etc. I believe that it takes about 3 iterations of this cycle before online elements of courses get to a really good standard.
  3. Some teachers don’t have the skills required, and never will – this then creates a problem for management – do they allow those staff to go to pastures new? or do they carry on putting a greater workload on the teachers that can?
  4. Creating resources in house requires an effective support team. Many organisations at the moment don’t have this (or enough staff in these teams) – and especially for smaller organisations, bringing in staff with the right range of skills can be challenging.

If organisations choose to create resources in house, they can help themselves by thinking of the procedure up front. e.g. who will do the work? If support teams are required, how are they managed and their time charged to the individual teams? What quality assurance procedures or processes will be in place, and most importantly who will manage the process for each different team or course?

Whereas I welcome comments on my blog posts, please don’t use this blog post as a way to either promote or criticise any particular companies or products. Any such comments I will delete.

The next and final blog post in this series, will be summarising the considerations covered in the previous 3 posts.

Image Source: http://www.morguefile.com/archive/display/875771

#FELTAG – Considerations when buying off the shelf resources

In my previous post, I introduced the idea of ‘to buy or not to buy resources’. In this post I will be looking at considerations if you choose to buy resources. The next post will look at the considerations for not buying.

There are certainly potential advantages to buying resources, but I have experienced a lot of places wasting a lot of money on the wrong resources, or buying them for the wrong reasons – I hope that this series of posts will help organisations to make a more informed decision before deciding one way or another.

There are two very strong arguments in favour of buying in resources:

  1. The quality of resources should be of a much higher quality than what an average teacher could produce as part of their average working week.
  2. It doesn’t make financial sense for every teacher in the UK (and beyond) to produce what are in essence the same resources to cover the same criteria, for the same qualifications. Pooling resources and letting a content creation company produce these for all providers, and people then pay for what they need, on the surface seems to make financial sense. If we look at the non-technology analogy, each teacher doesn’t go and write their own text book, we buy a selection of core texts from publishers, and fill our libraries with them, the teacher then uses their skills to signpost to students the key pages and activities at the appropriate time during the course.

From a practical point, some organisations simply don’t have the skills and support mechanisms in house to support teachers to create the standards expected. Or if you have a teaching team that is very small, there may not be the capacity or skill within that team to develop the online elements, and in these cases buying in may become more attractive.

So, if an organisation chooses to purchase off the shelf resources, there are generally two options:

  1. Buy the resources outright with a single payment, and then own them forever.
  2. Pay an annual fee for the right to use the resources.
Image of a book case with lots of different coloured books
Resources

Method 1, is akin to buying books upfront, and is the easiest to account for and plan ahead (there are no unexpected increases in price in the future), however at some point in the future the resources will become out of date, either due to qualification changes, changes to the topic, or the technology used becoming defunct (e.g. Resources produced in Flash). This then requires further purchases down the line.

Method 2, will benefit from resources being constantly updated, but financially once you have used the resources for a few years, the provider will be able to increase the annual fee, so difficult to plan ahead, and overall the cost long term will become significant. Usually with the annual fee model, the resources will sit on their server, which means users either need different login details to their usual logins, or the resources need to come with an integration mechanism into the organisation VLE, (which some provide) however these are sometimes not as straight forward as you would expect, and the ways that the resources can be used may be restricted by this mechanism. Another problem is that quite often they will only work when online, which again isn’t ideal for teaching rooms that aren’t connected, or students wanting to work in an offline environment.

If an organisation is thinking of buying off the shelf packages, there are some considerations or questions to ask:

  1. Ask to see a sample of the resources before buying. Each provider of resources will have demo units or similar available, but these will be the best quality ones they have to offer. Ask to see a unit of your choosing, and make your judgement from that – you will be very surprised how much difference there is between the two at times. If they refuse to give you access to a unit of your choice, walk away – they are obviously embarrassed by the quality of that unit.
  2. If you are going for the annual licence option, check where the resources are actually stored, and what would happen if the publishing company went bust next week. The ideal scenario is for the resources to be hosted by a specialist hosting company, and one which has been paid for at least 12 months in advance. This way if the publishing company goes bust, you still have access to the resources for the duration of the contract.
  3. Check the accessibility of the resources – many of the resources being produced are sadly very poor accessibility wise, and because the resources will be ‘locked’ by the seller it will be almost impossible to adapt them – resulting in the teacher having to recreate all the resources again, which defeats the purpose of buying the resources in the first place.
  4. Check what format the resources are in. Any resources that are produced in flash or with flash elements are not going to work on iPhones, iPads, many Android devices and in the future possibly other devices, so flash based resources should be avoided altogether. If resources include other file types such as Word or PowerPoint these should also be provided in alternate formats (e.g. PDF, Open Office etc.) and if videos are included, these need to be tested on multiple device types and shouldn’t be excessively large.
  5. Check the subject accuracy of the resources. I recently reviewed some anatomy resources for the teaching of sport, and was horrified by the number of errors the resources contained even though the resources had been proof-read by teachers and endorsed by one of the major awarding bodies. I wasn’t specifically looking for errors, but these jumped out at me, so I expect there must have been many less obvious mistakes as well.

One disadvantage (which many don’t consider) of using the entire courses or units that can be purchased off the shelf, is you actually make it very hard to ever become ‘outstanding’ – as the term outstanding means ‘standing out’ from the rest. If you have bought such a course or unit, you are unlikely to stand out from all the other people who have bought the same course or unit. Obviously there are things that the teachers could do to enhance or enrich the use of these courses, to get up to outstanding level, but reality is that the attraction of these purchases, is managers can then reduce the amount of money spent on teachers time, and even if teachers have the desired amounts of time, many will find it very hard to enhance or enrich an already ‘complete’ unit or course.

And finally – make sure the right people in the organisations are making the decisions – e.g. the teachers need to be involved to make sure they are appropriate academicaly, technical people need to be involved to ensure they will fit into organisations systems/VLEs etc. and strategically the budget holder has to make the decision as to not just the initial purchase, but on going maintenance, updates, CPD requirements etc.

The next post in this series, will look at the considerations of not buying in external resources.

Whereas I welcome comments on my blog posts, please don’t use this blog post as a way to either promote or criticise any particular companies or products. Any such comments I will delete.

Image source: http://www.morguefile.com/archive/display/925347

#FELTAG – to buy or not buy resources?

In the last 12 months, one of the key discussion points in Further Education has been FELTAG – which when first released by the Government in June 2014 included the notion that all funded FE courses had to have a mandatory 10% online element in order to get any funding, and initially this was going to take effect as early as September 2015 – sending most FE providers into a blind panic as they frantically tried to meet this magical 10% element in a very short space of time, whilst also managing huge reductions in their core funding. One of the options that was available to FE providers, was to simply buy ‘off the shelf’ online courses or resources to meet this 10% element. When the FELTAG recommendations were first announced, one of the first noticeable consequences was the number of communications that came from various content creations companies to providers, trying to get them to purchase their wares.

As it turns out the Government confirmed in February 2015 that it has no plans to actually enforce this 10% mandatory element (making it an optional mandatory element?) – but there is still a need and expectation for providers to increase the amount of online learning in order to get the best ‘blend’ in order to meet the expectations of their learners – so there is still a case for looking into whether to buy ‘off the shelf’ content, or to develop content in house.

Image of a pile of money
money

I have worked with a few providers over the last few years, who have asked me to review the quality and suitability of various ‘off the shelf’ resources – and the range of quality between different offers is huge – with some sadly being very poor quality indeed, and others being much better quality but not necessarily in a format that fits into the existing infrastructure and systems in place. Some are ridiculously over priced for what they are, whereas others are more reasonable.

The decision of whether to buy or not to buy, is hugely significant for providers – getting the decision wrong could cost huge amounts of money, or looking at short term gains, may impact on long term options.

In my next two blog posts in the coming days I will be presenting the advantages and disadvantages of buying or not buying, and if buying what considerations and questions to be asking before making a financial decision.

My hope is to help providers to make informed decisions on this particular area of work.

Whereas I welcome comments on my blog posts, please don’t use this blog post as a way to either promote or criticise any particular companies or products. Any such comments I will delete.

Image Source: http://www.morguefile.com/archive/display/847454

Evolution not Revolution of Education

I was recently introduced to this excellent video clip on YouTube which brilliantly portrays a very simple education message that seems to be being missed over and over again. The message being:

Individual technologies will not revolutionise education, however high quality, enthusiastic teachers who can use the technologies appropriately will help education evolve.

Enjoy the video…

Technology over the years, has allowed education to evolve and to adapt to the benefits that the technology brings, however it doesn’t and won’t ever replace the role of a good teacher. As mentioned in the video, every time a new technology comes along, those people responsible for promoting it (e.g. the people selling the technology), often fall into the trap of claiming that this new technology will ‘revolutionise’ education – and sadly many senior managers have been duped into believing this – and believing that putting their hands in their pockets and (often unstrategically) throwing money will solve all their ills.

It is often said that, and I will say again here, that technology in the hands of a poor (or no) teacher will make the education experience worse. Technology in the hands of a good teacher may make the experience better. The key here being the quality of the teacher. In investment terms we need to invest more in the staff using the tools, rather than the tools themselves – if we do this then education can naturally evolve.

Within Further Education in the UK, I am seeing a very varied response from organisations to the challenges that FELTAG brings – many are going to throw tokenistic amounts of money into trying to buy a solution – others are simply asking the already overworked teachers to do even more work in their own time to solve the problem, and then a few are realising that FELTAG is all about and requires high levels of senior manager joined up thinking and strategic leadership. If we look at the use of technology as evolution rather than revolution, that alone make the problem and challenge much simpler to comprehend and act upon – and is a good starting foundation for this area of work.

If you want to get FELTAG right – forget the 10%

This may seem like an odd title to a post, and I expect that some readers will find this post uneasy – but I feel that there is a need for a reality check here, and urge people to read the entire post before judging.

Anyone working in FE in the UK should be aware of the term FELTAG (Further Education Learning Technology Action Group) – who submitted a series of recommendations to Government to improve the quality of FE. There were many recommendations submitted, most were accepted (some with ammends) in the Government response but the one that has got everyone’s attention is the idea that all funded FE courses have to have 10% online to get any funding, and here lies the problem.

Speed Limit 10
Over the years I have run many training sessions or presentations on the notion of blended learning – and always start with an activity to define what we mean by blended learning. My definition is “The optimum mix of online and face to face delivery” for a particular situation. The key word there is the word ‘optimum’ – for some situations it may be 5% online, another maybe 25%, another 50% etc. There is no magic percentage that is the optimum value as every situation is different, so in only a very small number of scenarios is 10% going to be the optimum. What most FE providers are doing at the moment is scrabbling around desperately trying to get all of their courses to this magical 10% number, and as resources are so tight, there is no incentive or reason to go beyond the 10% – and this is what worries me. The purpose of FELTAG was to raise standards of education, and the report included many recommendations and actions covering the whole gambit of use of technology in teaching and learning – the 10% element was only one small part of it – however the term FELTAG has accidentally become synonymous with 10% and rather than being a quality improvement exercise it appears to have turned into a tick box activity driven by the funding mechanism that itself doesn’t appear to understand what online learning is or isn’t.

Following discussions on Twitter and other blogs, working with FE providers and talking to key individuals in this area it is clear to me that this has become the reality. Looking at the titles of various webinars and training courses being offered by different bodies, they all seem to focus on the 10% issue, rather than the potential quality issues, or potential financial gains issues.

I appreciate that most providers have small learning tech teams and many have never had, and still don’t have full SMT support – so this is a huge and real problem. My prediction for September 2015 is we will have lots of courses that do have the mandatory 10% online provision – but most of these will be of poor quality, with over stressed teachers, stability issues with the systems, and the 10% being an expensive tokenistic gesture that isn’t integrated into the whole teaching and learning process and culture. The other problem is that we don’t even know what 10% means – so some will create something that they think is 10% only to find out it isn’t, or others will go over the top investing too much time and effort artificially doing things, when in fact they may have already been meeting the 10% criteria.

So – what do I propose?

This brings me back to the title of the post. The best way to get this right (in my opinion) is to stop thinking about and talking about 10% – but instead to focus on identifying what the best mix of online and face to face each course would benefit from (and don’t try putting percentages against this). If we focus on this we will in almost all cases easily cover and surpass the 10% requirement, without it being an issue in itself. This approach also negates the problem of not knowing how big or where the financial goalposts are (and that will also keep moving) – if we provide something that is genuinely good, it doesn’t matter where the goalposts move to the provision will either be on target or easy to adapt slightly to get on target. If we aim for the magic 10% there is a risk we could miss altogether, and having to re-engineer something later on could be very expensive, and time consuming.

Firslty we need to make sure the snior managers are clear about what they are doing and why – there are various different models that can be employed when developing blended learning courses – and we need to get the right ones for the right purposes. We also need to ensure that we get staff buy in. Senior managers simply asking teaching staff to put 10% online (without any financial gain)  isn’t going to get staff buy in. A model where staff see reward for their efforts and benefits to them and the learners need to be found. Then we need to invest heavily in the staff work force – that has been identified on numerous occassions. There are plenty of opportunities available from the various support organisations involved, as well as many people like myself that has extensive experience of creating blended learning provision in FE and HE.

Some FE providers are shouting out that it isn’t possible to achieve any of this with the resources that they have – yes it may be difficult, but anything is possible if there is a desire and a will from the teaching staff to make it happen, and clear strategic leadership from above.

I have written this post as a ‘food for thought’ article. I hope that people don’t perceive this as a negative post – I am genuinely passionate about this area of work, and believe that great things can come from it, but I fear that at the moment, too many people are heading in the wrong direction – and a bit of feather ruffling will be benefical.

If any providers are interested in how I could help them with this area of work, then please get in touch via http://www.a6training.co.uk/contact.php


Image source: https://flic.kr/p/aXLEc