Whilst, checking my email online the other day, I was presented with this screen!
What do they mean by a fatal error, fatal (if my understanding of the English language is correct) means that something has died – what has died, is it a person, a computer? Was the error my fault or someone else’s?
This is similar to a few years ago, when doing things on the computer you would be told that you “had performed an illegal operation” – again illegal means that something has broken a law – should you go and hand yourself in at the local police station in a hope that they look kindly on your honesty and reduce your prison sentence accordingly!
Now this may sound like I am being flippant, and obviously I know that refreshing the screen, or restarting the computing solves all known problems, but for someone less confident with technology than myself – what impact does this harsh language have on their uptake of technology?
Wouldn’t a message along the lines of “Oops, something has happened that we hadn’t foreseen – please try again later” – or similar have a more positive effect?